Privacy Policy

1. Introduction

Welcome to De Impeccable. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, store, use, and protect your information when you visit our website, place food delivery orders, or purchase kitchen utilities.

2. Information We Collect

We collect several types of information to provide and improve our services to you:

• Identity & Contact Info: First name, last name, email address, delivery addresses, and phone numbers when you create an account or order.
• Transaction Details: Information about payments, order history (food meals, utensils, quantities), and custom options selected.
• Technical Data: IP address, browser type and version, time zone setting, operating system, and platform used to access our services.

3. How We Use Your Information

Your personal data is used solely to deliver a premium and personalized experience:

• To process and deliver your hot food orders and cookware shipments.
• To manage your account, order updates, and customer support requests.
• To send periodic newsletters, culinary updates, and promotional deals (only if you opt-in).
• To secure our platform, prevent fraud, and authenticate your social login (e.g., Google login).

4. Data Sharing and Third Parties

We do not sell your personal data. We only share necessary details with trusted partners who help us run our operations:

• Delivery Couriers: Delivery staff and shipping networks to ensure your food and utensils arrive safely at your doorstep.
• Payment Processors: Secured payment gateways (such as Stripe) that encrypt card information during checkout.
• Identity Providers: Google and Facebook OAuth integration to let you quickly and easily log in to your account.

5. Cookies and Sessions

We use cookies and session storage to maintain your shopping cart state, keep you signed in across pages, and recognize your preferences. Disabling cookies may prevent you from placing orders or logging in successfully.

6. Data Security

We have implemented robust security measures to prevent your personal data from being accidentally lost, altered, disclosed, or accessed in an unauthorized way. In addition, we limit access to your personal data to those employees and partners who have a business need to know.

7. Contact Us

If you have any questions about this privacy policy or wish to exercise your rights regarding your personal data, please contact us at info.impeccablekitchen@gmail.com or call us at +0121 661 2008.