Terms & Conditions

Last updated: June 25, 2026

1. Acceptance of Terms

By accessing, browsing, or using the De Impeccable website and placing orders, you agree to comply with and be bound by these Terms & Conditions. If you do not agree, please do not use our services.

2. User Accounts

To purchase goods or order food delivery, you may need to register an account. You are responsible for:

  • Maintaining the confidentiality of your account credentials.
  • All activities that occur under your account.
  • Providing accurate, current, and complete information during registration and checkout.

3. Products and Ordering

Our platform features two separate shopping categories:

  • Hot Food Menu: Freshly prepared African meals. These orders are made-to-order and dispatched quickly for local delivery.
  • Shop Utensils & Cookware: Premium physical kitchen utilities shipped via standard carrier networks.

We reserve the right to refuse or cancel any order for reasons including product unavailability, errors in pricing, or issues identified by our credit and fraud departments.

4. Pricing and Payments

All prices listed are subject to change without notice. All transactions are securely processed through third-party payment gateways (such as Stripe). We do not store your full card details on our servers.

5. Intellectual Property

The content on this website, including but not limited to text, graphics, logos, images, digital downloads, recipes, and codebase, is the property of De Impeccable or its content suppliers and is protected by international copyright laws.

6. Governing Law

These Terms & Conditions and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the United Kingdom.

7. Changes to Terms

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms & Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.